We’re testing a new cleaning service that’s available for hosts living in selected neighborhoods of San Francisco, New York City, Los Angeles, and London. This service is currently limited to the locations listed above.
During the trial, hosts will have the opportunity to set up recurring, professional cleaning appointments for their space. This service is meant to provide hosts with an affordable, easy to schedule, cleaning option to help them better prepare their space for guest arrivals.
Cleanings are arranged by Handy, a company experienced in connecting people with cleaning professionals. This third-party partner interviews each of their cleaners, who also complete a background check.
Handy.com is a website and company that promises they can help their customers book both expert home cleaners and handymen at just a moment’s notice, with their convenient and secure booking and payment system.
How Does It Work?
According to their website, all Handy professionals are experienced, friendly, background checked, and insured, so their clients can feel confident that they will be receiving the assistance of a well vetted professional when they book through their website.
All customers need to do is choose the type of service they are hoping to book, then select the date and time they would like their professional to come, including dates as soon as tomorrow.
All payments will be handled through their website, so if a customer has any issue or complaint with the service they have received or the service provider, they can address their concerns with Handy.com.
Customers who use this website to book their services will encounter no fees beyond what they are expected to pay for the services they request.
Handy.com does say that they offer a Refund Policy, stating that customers who are not 100% happy with the service they have received can speak to one of their representatives and always have the option to receive a full refund of what they paid for their services.